Enhance Knowledge Management

Enterprise Content Management Solutions

Streamline your business processes, improve productivity, and create highly engaging knowledge networks with Imaginet's Enterprise Content Management (ECM) Solutions.

Why is Enterprise Content Management important?

Enterprise Content Management is a system that enables the organization, management, and distribution of information across an organization. When properly established, organizations can see the following benefits.

  • Improve User Search Capabilities—Help end users find the right content right at their fingertips with intuitive navigational search and search bar results.
  • Enhance Permissions and Security—Ensure the correct users can create, find, edit, and consume the correct content for their role based on organizational permissions and security frameworks.
  • Achieve Governance and Maintainability—Promote a clearly defined model of how to grow, update, curate, and retire content during the content and business lifecycle.
  • Boost Knowledge Networks—Connect users and content in an engaging manner so organizations can benefit from the full breadth of skills, knowledge, and content that exist within the footprint of the organization.

How do I take advantage of these benefits?

However, before organizations can achieve these benefits, there are many questions to address before finding the right solution. Particularly around content, context, and users.

  • What type of content do you have or plan to create?
  • Where is your content stored?
  • What is the operational purpose of the content? Document and data types? Existing structure? Governance and ownership?
  • What are the politics, cultures, technologies, resources, constraints?
  • Who is the audience?
  • What are their tasks, needs, pains, comforts with technology?
  • What type of business goals do users have for the content?

How We Do It

Imaginet's Approach

As a Microsoft Gold Partner with over 20 years experience in Microsoft technologies and 10 years experience with Microsoft 365, clients can expect to see these foundational elements throughout their Enterprise Content Mangement and Knowledge Management implementations.

Information Architecture

Focuses on organizing, structuring, and labeling content in an effective and sustainable way. First, you need to understand how the pieces fit together. A well designed IA allows for all content to have a place within your organization over the course of its lifecycle, and helps identify where new content types should go as your organization grows. IA also includes the identification of metadata (both structural and descriptive) for content types and how they should be applied.

Site Taxonomy

Creates a classification system within sites & subsites to make it easier for users and visitors to navigate content. Taxonomy makes it possible to label structured and unstructured content to give business context to documents. It also makes it easier to organize, arrange, rearrange, search, and distribute content in various ways, like presenting relevant content to users and improving search experience. Site Taxonomy is often presented via a visual diagram and can be hierarchical or flat (or a combination of both).

Permissions and Security Map

Help the correct users correctly access the correct content. Users can see a targeted experience with SharePoint permissions-based design. Example. two users can navigate to the same page but see different content based on their permissions, like edit or read-only. Permissions become very important when returning search results. If permissions are too liberal, sensitive documents can be viewed and changed. If permissions are too strict, users cannot find or use content relevant to them.

Governance Model

Set of policies, roles, responsibilities, and processes that control how your organization’s business divisions and IT teams work together to achieve its goals. There are a variety of options to enable your governance policies across SharePoint and related services. Like naming conventions, guest access, tool restrictions, and classification of sites, groups, and files. Having a consistent framework to address new content, new organizational needs, and unknown changes are key to long-term sustainability.

22
Years in Business
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Satisfied Customers
19
Microsoft Gold Partner
3200
Successful Engagements

How We Can Help

Enterprise Content Management Solutions

We've completed hundreds of Enterprise Content Mangement solutions using our approach. We take the time to understand your organization's interdependent nature of users, content, and context to thoroughly craft a solution fit for your unique content needs.

Click the tabs below to browse through our offerings.

Microsoft 365 Collaboration Overview Workshop

Organizations often look to SharePoint as an Enterprise Content Management or Knowledge Management solution. Although SharePoint is a fundamental component, a lot of content creation and interaction can be done via other workloads in Microsoft 365 such as Teams, One Drive, Stream, Yammer, and the Power Platform.

To create awareness for the breadth of collaboration available in Microsoft 365, Imaginet leads a workshop with business users that presents a fully populated demo environment and presents use case scenarios for each workload. Participants are encouraged to discuss Enterprise Content Management, Knowledge Management, and collaboration challenges that they currently have, so that guidance and demonstrations of Microsoft 365 solutions can be provided to create awareness for the “art of the possible”.

This workshop creates a foundation of knowledge for the Business Content Requirements Workshops which follow.

LET'S TALK

Content Assessment Workshop

Imaginet reviews and assesses your organization to determine:

  • How much content is there and where does it reside today?
  • What form is your content in?
  • How much of the current content is being used, does it all need to be migrated?
  • Does it need a new Information Architecture?
  • Is there metadata today that needs to be maintained?
  • Is there metadata that could be added to certain content during a migration?

The Content Assessment Workshop creates a list of all of your organization’s content, its location, metadata, and other elements based on your specific needs. This workshop allows Imaginet to assess with an objective view to help you achieve better understanding of your current content structure and identify areas to improve.

LET'S TALK

Business Requirement Capture Workshop

Business Requirement Captures are typically done with each target audience or business group. A common example is dividing the organization by business group (e.g. marketing, finance, or sales). The workshop looks to determine the Enterprise Content Management needs of the audience as well as the specific business activities they perform that involve content, and how they use content to complete those activities. Documented findings are reviewed with the target audience to ensure accuracy.

These workshops allow Imaginet to capture all the necessary inputs to create an Enterprise Content Management and Knowledge Management implementation plan for your organization

LET'S TALK

About Imaginet

Learn why we’ve been at the forefront of the industry for over 20 years.

Our Process

Learn how our development teams deliver rapid and reliable results remotely.

Success Stories

Read how we helped organizations just like yours tackle their biggest challenges.

Recent Projects

View just some of the recent Microsoft 365 projects we worked on this year.

Just Some of Our Customers

Imaginet is the easiest and most knowledgeable technical partner to work with. They spend time to understand your business and help you implement the best solution for your customers. You can’t find an agency that is more responsive or provides more quality information than Imaginet.

- ALI ISHAM, Marketing Director, Overhead Door Corporation

From the five engagements that we have done with Imaginet so far, we've been really, really happy with each one of them. Imaginet is a really good company to work with, and their reputation speaks for itself.

- MICHEL THIVIERGE, Director of Application Architecture, DataScan Holdings

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