Enhance Knowledge Management
Enterprise Content Management Solutions
Streamline your business processes, improve productivity, and create highly engaging knowledge networks with Imaginet's Enterprise Content Management (ECM) Solutions.
However, before organizations can achieve these benefits, there are many questions to address before finding the right solution. Particularly around content, context, and users.
As a Microsoft Gold Partner with over 20 years experience in Microsoft technologies and 10 years experience with Microsoft 365, clients can expect to see these foundational elements throughout their Enterprise Content Mangement and Knowledge Management implementations.
Focuses on organizing, structuring, and labeling content in an effective and sustainable way. First, you need to understand how the pieces fit together. A well designed IA allows for all content to have a place within your organization over the course of its lifecycle, and helps identify where new content types should go as your organization grows. IA also includes the identification of metadata (both structural and descriptive) for content types and how they should be applied.
Creates a classification system within sites & subsites to make it easier for users and visitors to navigate content. Taxonomy makes it possible to label structured and unstructured content to give business context to documents. It also makes it easier to organize, arrange, rearrange, search, and distribute content in various ways, like presenting relevant content to users and improving search experience. Site Taxonomy is often presented via a visual diagram and can be hierarchical or flat (or a combination of both).
Help the correct users correctly access the correct content. Users can see a targeted experience with SharePoint permissions-based design. Example. two users can navigate to the same page but see different content based on their permissions, like edit or read-only. Permissions become very important when returning search results. If permissions are too liberal, sensitive documents can be viewed and changed. If permissions are too strict, users cannot find or use content relevant to them.
Set of policies, roles, responsibilities, and processes that control how your organization’s business divisions and IT teams work together to achieve its goals. There are a variety of options to enable your governance policies across SharePoint and related services. Like naming conventions, guest access, tool restrictions, and classification of sites, groups, and files. Having a consistent framework to address new content, new organizational needs, and unknown changes are key to long-term sustainability.
We've completed hundreds of Enterprise Content Mangement solutions using our approach. We take the time to understand your organization's interdependent nature of users, content, and context to thoroughly craft a solution fit for your unique content needs.
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Organizations often look to SharePoint as an Enterprise Content Management or Knowledge Management solution. Although SharePoint is a fundamental component, a lot of content creation and interaction can be done via other workloads in Microsoft 365 such as Teams, One Drive, Stream, Yammer, and the Power Platform.
To create awareness for the breadth of collaboration available in Microsoft 365, Imaginet leads a workshop with business users that presents a fully populated demo environment and presents use case scenarios for each workload. Participants are encouraged to discuss Enterprise Content Management, Knowledge Management, and collaboration challenges that they currently have, so that guidance and demonstrations of Microsoft 365 solutions can be provided to create awareness for the “art of the possible”.
This workshop creates a foundation of knowledge for the Business Content Requirements Workshops which follow.
Imaginet reviews and assesses your organization to determine:
The Content Assessment Workshop creates a list of all of your organization’s content, its location, metadata, and other elements based on your specific needs. This workshop allows Imaginet to assess with an objective view to help you achieve better understanding of your current content structure and identify areas to improve.
Business Requirement Captures are typically done with each target audience or business group. A common example is dividing the organization by business group (e.g. marketing, finance, or sales). The workshop looks to determine the Enterprise Content Management needs of the audience as well as the specific business activities they perform that involve content, and how they use content to complete those activities. Documented findings are reviewed with the target audience to ensure accuracy.
These workshops allow Imaginet to capture all the necessary inputs to create an Enterprise Content Management and Knowledge Management implementation plan for your organization
Imaginet is the easiest and most knowledgeable technical partner to work with. They spend time to understand your business and help you implement the best solution for your customers. You can’t find an agency that is more responsive or provides more quality information than Imaginet.- ALI ISHAM, Marketing Director, Overhead Door Corporation
From the five engagements that we have done with Imaginet so far, we've been really, really happy with each one of them. Imaginet is a really good company to work with, and their reputation speaks for itself.- MICHEL THIVIERGE, Director of Application Architecture, DataScan Holdings