Customizations in SharePoint are always an interesting topic. Many clients remember the days of legacy SharePoint on-prem (2007, 2010,2013), where it was almost impossible to do anything in SharePoint without customizations. Some clients have started with SharePoint Online (MS 365) but have a desire to have customizations to provide a truly unique solution to their organization. If you ask Imaginet, “Should we customize in SharePoint Online,” our answer is generally “no.”
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