3 Most Common SharePoint Maintenance Issues
SharePoint sustainability continues to be an issue for many organizations, although adoption and use of Microsoft SharePoint is growing. An industry study by OstermanResearch identifies 3 most common SharePoint maintenance issues:
Costly downtime and outages. More than 80% of organizations experience unplanned downtime multiple times per year and 5 outages caused by IT Team errors.
Lack of trained personnel. 43% respondents pointed to ‘a lack of administrator skills, training and knowledge as an inhibitor to efficiently leveraging SharePoint.
High maintenance costs. Average costs to manage SharePoint are approximately $46/user per month. During downtime, total costs double to $90/user.
SharePoint Managed Services
Gain Productivity. Gain Peace of Mind.
Imaginet's SharePoint Managed Services eliminates the need to hire and maintain qualified full-time SharePoint administrators supporting your on-premises or cloud SharePoint environments. Offloading your SharePoint maintenance to Imaginet allows you to concentrate on what you do best – managing the core competencies of your business.

- Full control without needing to be fully responsible for the environment maintenance.
- Minimize costs of SharePoint maintenance, support, and enhancements.
- Sharpen focus by eliminating SharePoint IT responsibilities
- Reduce monitoring and management time and effort of SharePoint environments

- Ongoing support and maintenance of SharePoint infrastructure
- Access to experienced and qualified SharePoint experts with up-to-date knowledge to assist in enhancing your solution.
- Control your IT costs by converting fixed IT costs into variable costs that allow you budget more effectively

- Focus on delivering business value with software projects and less time on IT
- Easier predictability of how much you need to spend on IT
- Save time and effort needed to monitor, support, and enhance your entire SharePoint farm
- Get the support you need, when you need it
Lite Edition
Includes 1 farm, up to 6 servers*
Initial Health Check & Setup Costs =
$5,000 (one-time fee)
Annual Cost = $4,200 per year**
Pro Edition
Includes 1 farm, up to 6 servers*
Initial Health Check & Setup Costs =
$4,000 (one-time fee)
Annual Cost = $16,000 per year**
Premium Edition
Includes 3 farms, up to 6 servers each*
Initial Health Check & Setup Costs =
$9,000 (one-time fee)
Annual Cost = $58,800 per year**
Initial Remote Health Check
Initial Remote Health Check
Initial Remote Health Check
Monitoring Setup
Monitoring Setup
Monitoring Setup – unlimited farms
Ongoing SharePoint Monitoring***
Ongoing SharePoint Monitoring***
Ongoing SharePoint Monitoring***
Ongoing Proactive System Performance Check
Ongoing Proactive System Performance Check
Ongoing Proactive System Performance Check*
Daily Alert Monitoring
Daily Alert Monitoring
Daily Alert Monitoring
Weekly Status Reports
Weekly Status Reports
Weekly Status Reports
Monthly Health Reports
Monthly Health Reports
Monthly Health Reports
Patch Updates (up to 7 per farm per year)
Patch Updates (up to 7 per farm per year)
Patch Updates (up to 7 per farm per year)
Ongoing Proactive Regular Maintenance***
Ongoing Proactive Regular Maintenance***
Ongoing Proactive Regular Maintenance***
5% Discount on all Purchased Support Hours
5% Discount on all Purchased Support Hours
10% Discount on all Purchased Support Hours
80 Support Units included****
80 Support Units included****
80 Support Units included****
Farm Backup & Recovery Strategy
Farm Backup & Recovery Strategy
Farm Backup & Recovery Strategy
SQL Backup & Recovery Strategy
SQL Backup & Recovery Strategy
SQL Backup & Recovery Strategy
Quarterly Planning
Quarterly Planning
Quarterly Planning
Architecture Review
Architecture Review
Architecture Review
Purchased Support Units Can be used for:
* Additional farms extra
** Lite is pre-billed annually; Pro is billed monthly; Premium is billed quarterly.
*** Includes all applicable Microsoft IIS, SQL, and SharePoint services
**** Normal business hours – 1 unit per hour, after hours – 1.5 unit per hour. Additional purchased support hours billed monthly.
Imaginet is a Microsoft Gold Partner in Collaboration and Content, Microsoft’s highest SharePoint competency level.
Why Imaginet?
Experience the Imaginet Difference. Now.
With over 22+ years experience, Imaginet's certified SharePoint experts are ready to help you ensure the long-term success of your SharePoint environments.

When you choose to work with us, we become responsible for administering, monitoring, troubleshooting, and managing your SharePoint environment on your behalf, including:
- Real-time Monitoring of all SharePoint Infrastructure, Services, and Dependencies
- Preventative Maintenance
- Reactive Problem Response and Escalation
- Mature & Specific Maintenance Plans –tailored to your needs
- Quarterly Maintenance Reports (performance, security, capacity, issues)
Additional services you won’t find anywhere else:
- Industry-Best, Certified SharePoint Professionals
- Up-Front SharePoint Assessments and Customized Roadmaps
- Yearly Planning Tasks for Proactive Services
- SharePoint Enhancements for New Business Requirements
Take advantage of our Imaginet SharePoint Managed Services where all of your SharePoint operations are handled by our Certified SharePoint Specialists.
Get started — schedule your free consultation call today!
Our Clients
Happy Customers. Worldwide.
Imaginet has been at the forefront of the industry for more than 22 years, delighting over 1,400 customers worldwide.


















Case Studies
Success Stories. Explored.
Imaginet has helped some of the largest companies around the globe with all of their SharePoint Consulting Services needs. Read about our solutions to some of our customers biggest SharePoint challenges.
COLLABORATE AND SEARCH EFFICIENTLY
The Sales and Marketing teams for this national retailer struggled to easily locate and exchange information.
CONSOLIDATE CONTENT SPRAWL
A Fortune 500 company faced challenges with a content sprawl that slowed business agility and decision making.
AUTOMATE AND REDUCE MANUAL TASKS
A leading energy company spent thousands of hours chasing standards and requirements in order to be NERC compliant.
INCREASE VISIBILITY FOR MANAGERS, HR
This insurance company required consolidation and migration of their content from two legacy portals to SharePoint Online.
What's New with SharePoint
Updates, Rumors, Tips. And More.
Keep up with the latest on Microsoft SharePoint, including updates, rumors, tips and tricks, and more. Read what's new to stay in-the-know.
Welcome to the Microsoft 365 Newest Updates series. Every week, we do our best to sift through the most important Message Center updates into an easy-to-digest format so you’re always up-to-date. With that out of the way, let’s get started: New SharePoint Site Templates Associated Roadmap ID: 70574 Microsoft is adding new scenario-based site templates that will give you a…
Welcome to the Microsoft 365 Newest Updates series. Every week, we do our best to sift through the most important Message Center updates into an easy-to-digest format so you’re always up-to-date. With that out of the way, let’s get started: PowerPoint Live: Present to Teams from PowerPoint Web App Associated Roadmap ID: 80600 Release begins in early May with a…
WHAT ELSE WE CAN DO FOR YOU