
Transform Collaboration Historically, the Microsoft Business Productivity space has largely centered around email, chat, voice, and document management. These functions were implemented via Exchange, Teams, and SharePoint. Business Process Automation (BPA) was supported in some capacity by SharePoint via workflows and InfoPath forms. BPA was challenging to scale due to the need for forms and workflows to be custom developed. This required specific development capability (either in-house or outsourced) not just to build but to…